FAQ
Q1. How reliable is DBO88 Entertainment City?
DBO88 is a highly reliable online entertainment venue with great promotions and some of the highest payouts in Hong Kong, offering you a fresh online entertainment experience!
Q2. Is it safe to play games on DBO88?
Our system is absolutely secure and reliable. We will never disclose any personal information of our clients to any commercial organizations. All deposits are handled by dedicated personnel and are never handed over to other parties.
Q3. Is online gambling legal?
Some countries or regions do not permit gambling activities. In such cases, you must comply with local laws and regulations. If you have any doubts, we recommend consulting local legal authorities for guidance. Our company will not be responsible for any consequences resulting from the violation of local laws.
Q4. Is there an age restriction for placing bets on DBO88?
All bettors must be at least 18 years old.
Q5. Do I need to provide my real name when creating an account?
For security purposes and to avoid errors, withdrawals are verified by our finance team using the registered name. The bank account holder’s name must match the registered name to process a withdrawal. Therefore, please use your real name during registration to ensure the security of your funds.
Q6. What should I do if I forget my password?
Please click “Forgot Password” on the login page and contact our customer service team to recover your account with the required information.
Q7. What is the minimum deposit amount?
The minimum deposit amount is HKD 100.
Q8. What is the minimum withdrawal amount?
The minimum withdrawal amount is HKD 100.
Q9. How long does it take to process a deposit/withdrawal?
Deposits are usually completed within 15 minutes, and withdrawals within 30 minutes. The specific time depends on the deposit/withdrawal method selected. USDT may take longer, while FPS (Faster Payment System) is generally quicker.
Q10. How do I make a deposit/withdrawal?
Deposit:
1. Log into your account
2. Click “Deposit”
3. Select your preferred deposit method
4. Enter the necessary details for your selected method
5. Confirm the deposit amount and details, then click “Submit”
6. We will credit your account within 15 minutes
Withdrawal:
1. Log into your account
2. Click “Withdrawal”
3. Select your preferred withdrawal method
4. Enter the withdrawal amount and necessary details
5. Confirm the withdrawal amount and details, then click “Submit”
6. We will transfer the funds to your designated account within 30 minutes
Q11. What currencies can be deposited and withdrawn?
We currently accept deposits and withdrawals in HKD and USDT.
Q12. Are there maximum deposit/withdrawal limits?
There is no maximum limit for deposits, but there is a daily withdrawal limit of HKD 1,000,000. For larger deposits/withdrawals, we may require verification of your identity and source of funds to comply with anti-money laundering regulations.
Q13. What are the details of deposit promotions?
Deposit promotions provide bonus rewards upon successful deposits. You can claim these rewards in the promotions center. For more details, please refer to our member promotion terms and conditions.
Q14. Are there any fees for deposits/withdrawals?
We do not charge any fees for deposits or withdrawals. However, USDT deposits/withdrawals may incur transaction fees.
Q15. How can I update my personal information?
Once registered, your name cannot be changed. Only accounts with the same recipient name as registered can be used for withdrawals.
Q16. How can I change my password?
You can change your login password at any time by following these steps:
1. Log into your account
2. Go to “Account Center”
3. Select “Password”
4. Enter your current password in the “Current Password” field
5. Enter your new password twice in the “New Password” and “Confirm New Password” fields
6. After completing the change, click the “Update” button to save the new password
7.The new password takes effect immediately. Please use the new password to log into your account.
