When DBO88 formulates its disconnection policy, it generally considers player experience, fairness, and risk management. Below are some common disconnection policy examples and recommendations that can be tailored to suit your platform’s needs:
1. Game Recovery Mechanism:
• If a player is disconnected and the game is interrupted, allow them to reconnect and continue, especially for strategic games like poker or baccarat.
• If the game cannot be resumed, the platform can settle based on game progress. For example, incomplete rounds may be automatically closed, or bets refunded where applicable.
2. Automatic Settlement:
• For games that do not lend themselves well to resumption (e.g., roulette, slots), the platform can implement an automatic settlement mechanism. After disconnection, the game will automatically settle based on system-calculated results, awarding prizes or returning stakes accordingly.
• This helps reduce player confusion by assuring them that games will end fairly regardless of disconnection.
3. Hold Bets or Stakes:
• In some cases, the platform can choose to hold a player’s bet during a disconnection, allowing them to resume the game upon reconnection, thus minimizing potential losses due to disconnection.
• If the player cannot reconnect within a set time, an automatic settlement may be necessary, with funds refunded to the player.
4. Compensation Measures:
• If the disconnection is caused by a platform or server issue, consider offering compensation (such as free spins or fee waivers) to build player trust.
• Set reasonable compensation standards to avoid excessive costs.
5. Time Limits and Safe Exit:
• Establish reasonable time limits, such as allowing players to reconnect within a few minutes after disconnection; if this time is exceeded, the game is automatically settled.
• To prevent players from exploiting disconnections to avoid losses, clearly specify the handling of repeated disconnections, such as warnings or temporary account suspensions.
6. Transparency in Disconnection Handling:
• Clearly list the disconnection policy on the platform so that players are aware of it upon registration.
• Provide online customer service to quickly resolve issues caused by disconnections.
The core of these policies is to ensure fairness and protect players’ interests while also reducing operational risks for the platform.